Social Housing landlords across the UK face a common challenge: verifying Universal Credit (UC) housing costs through the Department for Work and Pensions (DWP) Landlord Portal. Managing this process is time consuming, repetitive, error prone and resource intensive.

Our Automated Landlord Plugin (UC BOT) brought to you by SHDCS and Brytive, check out the link here Automating Universal Credit Claims in Landlord Portal – Brytive offers a transformative solution, providing you with a fully automated tool to complete all work items in your ‘To-Do list’.

Fully compliant with DWP guidance, the tool is purpose built to seamlessly integrate with your Housing Management System to automate and streamline the entire UC verification process from claim validation to tenant notifications.

• Speed: Man hours reduced to seconds.
• Accuracy: Eliminates manual entry errors.
• Efficiency: Focus staff on tenant needs.
• Compliance: Aligned to DWP guidance.
• Secure: All data managed within your system.

What the UC BOT can do for you

• Automatically complete all work items in the To-Do lists with no backlog.
• Instantly update your Housing Management System with verified data.
• Send real-time SMS notifications to tenants confirming updates to their housing costs.
• Spot data anomalies quickly and improve data quality.
• Full API integration so there’s no screen scraping. You retain full control at all times.

Working with us

The setup process is rapid and smooth and as a small and agile company, we respond quickly to any issues and provide hands on support. 

We work closely with our clients in true partnership, taking on board feedback to continuously enhance and provide ongoing    value for Your Income Management Team, helping to improve service delivery and operational efficiency.

We’re more than happy to provide a live demo, including a session with our developers to answer your technical questions and show how easily the tool can integrate with your system.